February 6, 2019

Patient Care Plan with Packages and Memberships

by Jonathan Davis

Sell and Track a Complete Plan of Care with Packages and Memberships

When patients understand your value, they will financially commit to your plan of care

PtEverywhere proudly enables customers to sell and track packages and memberships. In addition to Scheduling, Documentation, Payment Processing, Home Exercise Videos, Online Forms, and Messaging, we continue our efforts to deliver a complete, mobile solution to cash-based physical therapy.

“Physical therapists are increasingly offering packages or action plans to their patients,” said Jonathan Davis, PtEverywhere’s Director of Sales and Marketing. “PtEverywhere allows you to sell a pre-purchased number of sessions online, track the remaining sessions, and apply the initial purchase to a superbill for each individual visit. You can also set up recurring payments through the memberships feature.”

Patients cannot achieve their goals overnight, so it is important to share your plan and earn patients’ buy-in. Regardless of the complexity of the case, you can now clearly define the financial commitment required to reach those goals. By offering packages or memberships, you are setting expectations and greatly reducing the likelihood of patient drop-off.

Jeff Vajay, owner of Smart Athlete Physiotherapy, explains: “We do best when we sell plan of care packages. This creates more buy-in from patients and a stronger commitment toward achieving their goals. Each time patients are checked out in PtEverywhere, the invoice applies what they paid per session and provides a breakdown of CPT unit pricing. This is key because an advance purchase can often create accounting nightmares when giving patients superbills to submit for reimbursement. PtEverywhere handles all of that and tracks how many sessions are left. This gives me more time and energy to focus on patient care.”